Class Adhearsion::VoIP::Asterisk::ConfigFileGenerators::Queues::QueueDefinition
In: lib/adhearsion/voip/asterisk/config_generators/queues.conf.rb
Parent: AsteriskConfigGenerator

Methods

announce_hold_time   announce_round_seconds   autopause   delay_connection_by   exit_to_context_on_digit_press   join_empty   leave_when_empty   maximum_length   member   monitor_format   monitor_type   music_class   new   periodically_announce   play_on_connect   queue_status_announce_frequency   report_hold_time   retry_after_waiting   ring_in_use   ring_timeout   service_level   sound_files   strategy   timeout_restart   to_s   weight   wrapup_time  

Constants

DEFAULT_QUEUE_PROPERTIES = { :autofill => 'yes', :eventwhencalled => 'vars', :eventmemberstatus => 'yes', :setinterfacevar => 'yes'
SUPPORTED_RING_STRATEGIES = [:ringall, :roundrobin, :leastrecent, :fewestcalls, :random, :rrmemory]
DEFAULT_SOUND_FILES = { 'queue-youarenext' => 'queue-youarenext', 'queue-thereare' => 'queue-thereare', 'queue-callswaiting' => 'queue-callswaiting', 'queue-holdtime' => 'queue-holdtime', 'queue-minutes' => 'queue-minutes', 'queue-seconds' => 'queue-seconds', 'queue-thankyou' => 'queue-thankyou', 'queue-lessthan' => 'queue-less-than', 'queue-reporthold' => 'queue-reporthold', 'periodic-announce' => 'queue-periodic-announce'
SOUND_FILE_SYMBOL_INTERPRETATIONS = { :you_are_next => 'queue-youarenext', :there_are => 'queue-thereare', :calls_waiting => 'queue-callswaiting', :hold_time => 'queue-holdtime', :minutes => 'queue-minutes', :seconds => 'queue-seconds', :thank_you => 'queue-thankyou', :less_than => 'queue-lessthan', :report_hold => 'queue-reporthold', :periodic_announcement => 'periodic-announce'

Attributes

members  [R] 
name  [R] 
properties  [R] 

Public Class methods

Public Instance methods

delay_connection_by(seconds)

Number of seconds to wait when an agent is to be bridged with a caller. Normally you‘d want this to be zero.

exit_to_context_on_digit_press(context_name)

A context may be specified, in which if the user types a SINGLE digit extension while they are in the queue, they will be taken out of the queue and sent to that extension in this context. This context should obviously be a different context other than the one that normally forwards to Adhearsion (though the context that handles these digits should probably go out to Adhearsion too).

sound_files(hash_of_files)

Give a Hash argument here to override the default sound files for this queue.

Usage: 

  queue.sound_files :you_are_next          => 'queue-youarenext',
                    :there_are             => 'queue-thereare',
                    :calls_waiting         => 'queue-callswaiting',
                    :hold_time             => 'queue-holdtime',
                    :minutes               => 'queue-minutes',
                    :seconds               => 'queue-seconds',
                    :thank_you             => 'queue-thankyou',
                    :less_than             => 'queue-less-than',
                    :report_hold           => 'queue-reporthold',
                    :periodic_announcement => 'queue-periodic-announce'

Note: the Hash values are the defaults. You only need to specify the ones you wish to override.

weight(number)

THIS IS UNSUPPORTED

[Validate]